Privacy Policy
This Privacy Policy explains how information is collected and used when you visit this website or purchase The Forgotten Herbal Codex. We keep this simple, because our data practices are simple.
Who We Are
This website is operated by Sarah Whitfield ("we," "us"). If you have any question about your privacy, you can reach us through the support channel provided with your purchase.
Information We Collect
We collect only what is needed to sell and deliver a digital product:
- Purchase information — when you buy, our payment processor (Hotmart) collects your name, email, and payment details to complete the transaction and deliver access. We do not see or store your full card number.
- Usage information — like most websites, we may collect anonymous analytics (pages visited, device type, general location) to understand how the page performs.
- Advertising data — we may use pixels (such as the Meta pixel) to measure ad performance. These use cookies to recognize your browser.
How We Use It
- To deliver the product you purchased and provide access to the app.
- To respond to support requests and honor the 60-day guarantee.
- To measure and improve our advertising and website.
Payment Processing
Purchases are handled by Hotmart, our third-party retailer and payment processor. Your payment information is governed by Hotmart's own privacy policy. We receive confirmation of your purchase and the email needed to deliver your access.
Cookies
This site uses cookies for basic analytics and advertising measurement. You can disable cookies in your browser settings; the site will still work, but our understanding of its performance will be limited.
Sharing Your Information
We do not sell your personal information. We share it only with the service providers needed to run the business — our payment processor and analytics/advertising platforms — and only for the purposes described above.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us through your purchase support channel. If you are in a region with specific data rights (such as the EU/EEA under GDPR or California under CCPA), those rights apply to you.
Data Retention
We retain purchase records for as long as needed to honor your access, provide support, and meet legal and accounting obligations.
Changes to This Policy
We may update this policy from time to time. The "last updated" date above reflects the most recent version.